ABB DSQC680 Remote Service Box

1. Product Overview

The ABB DSQC680 Remote Service Box is a dedicated remote maintenance and diagnostic module for ABB robot and automation systems. It enables secure communication between the robot controller and remote service engineers, allowing real-time monitoring, fault diagnostics, software updates, and parameter management. The DSQC680 improves service efficiency, reduces downtime, and supports modern smart manufacturing environments.

2. Technical Specifications

General

• Model: DSQC680

• Type: Remote Service Communication Module

• Manufacturer: ABB

• Application: Remote monitoring, diagnostics, and system maintenance

Communication

• Network Interface:

  • Ethernet 10/100 Mbps

  • ABB system communication bus

• Supported Protocols:

  • TCP/IP

  • FTP

  • ABB service communication protocol

• Functions:

  • Retrieve diagnostic and system data

  • Upload/Download robot programs

  • Review alarms and event logs remotely

System Compatibility

• Compatible with:

  • ABB S4 controllers

  • ABB IRC5 controllers

  • Other DSQC-based systems

• Supported Functions:

  • Remote troubleshooting

  • Software upgrades

  • Service documentation

Power & Construction

• Power supply: 24V DC

• Housing: Industrial metal casing

• Mounting: DIN-rail or panel mounting

• Indicators: Status LEDs for network and system

Environmental

• Operating temperature: 0°C to +50°C

• Storage temperature: –25°C to +70°C

• Humidity: 5%–95% non-condensing

• Protection class: IP20 (cabinet installation)

3. Features & Advantages

1. Strong remote maintenance capability
   Enables fast diagnostics and troubleshooting.

2. Reduced downtime
   Allows engineers to prepare solutions before arriving onsite.

3. High security communication
   Protects sensitive system data effectively.

4. Highly compatible
   Works with multiple ABB controller platforms.

5. User-friendly design
   Supports ABB’s standard service tools.

6. Compact and easy to install
   Integrates into the control cabinet without requiring extra space.

4. Application Areas

• Remote monitoring of industrial robots

• Automated production line maintenance

• Smart manufacturing and Industry 4.0

• Cross-site robot support and diagnostics

• OEM and integrator service platforms

• Factory digital maintenance systems

5. Precautions

1. Ensure secure network configuration to prevent unauthorized access.

2. Power off the system before installation.

3. Maintain stable and encrypted communication during remote service.

4. Install inside a dry, temperature-controlled control cabinet.

5. Use industrial-grade shielded cables for network connections.

6. If communication fails, verify network settings and power supply.

7. Regular system backups are recommended to prevent data loss.

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